COMOX VALLEY PHYSIOTHERAPY: HEALTH INSURANCE, ICBC & WCB TREATMENT

When making an appointment with Comox Valley Physiotherapy, we kindly request that you review the following for information on what will be needed from you for appropriate billing. Our process varies from health insurance coverage to WCB treatment, ICBC claims, and members of the Armed Forces/RCMP/veterans. However should you have any questions, please don’t hesitate to contact our office for more information.

MEDICAL SERVICE PLAN (MSP) TREATMENTS

When you arrive, please have with you your BC CareCard. We use your Personal Health Number to access information about you to see if you’re eligible for Medical Service Plan benefits. For those patients whose family income is below $42,000, the Medical Services Plan pays for 10 visits in a calendar year to a combination of practitioners: physiotherapy, chiropractic, massage, and non-surgical podiatry. We have a $30 surcharge for exempt patients for standard treatments, and $35 for vestibular treatments.

If you don’t qualify for Premium Assistance, then the fee is $100 for an initial assessment and $90 for follow up appointments. Vestibular and Men's Health treatments are $110 per visit and $90 for a follow up. Most extended health plans reimburse their users 80% of the visit charge. We also offer home visits for $130 for an initial assessment and $110 for follow up appointments.

Our office can now bill the following insurance companies directly:
​

• Chambers of Commerce Group Insurance
• Desjardins Insurance
• Canada Life
• Sunlife (except Sunlife Group 055555)
• Industrial Alliance
• Johnson Inc.
• Maximum Benefit or Johnston Group
• Standard Life
• Most Sun Life Financial plans (except Group 05555)
• Blue Cross
• CINUP
• Cowan
• First Canadian
• Claim Secure
• Manulife Financial
• Alberta Blue Cross
• GreenShield
• GroupSource
• Group Health
• People Corporation